Privacy Policy

Introduction

as999 ("we", "our", or "us") is committed to protecting the privacy and personal data of all users who access our online casino, sports betting, and gaming services at https://as999.asia. This Privacy Policy explains what personal information we collect, how we use it, the circumstances under which we may share it, and the rights you have regarding your data. By registering an account or otherwise using our platform, you acknowledge that you have read and understood this Privacy Policy.

This policy applies to all residents of Bangladesh and any other user who accesses as999 services. We take our obligations seriously and maintain rigorous internal procedures to ensure your data is handled lawfully, fairly, and transparently at all times.

Information We Collect

When you use as999, we may collect several categories of personal information to deliver, improve, and secure our services. The types of data we collect include:

• Identity and account information: full name, date of birth, username, and password (stored in encrypted form).
• Contact details: email address and, where provided, a mobile phone number associated with your bKash, Nagad, or Rocket account.
• Financial transaction data: deposit and withdrawal records, payment method details (e.g. bKash wallet reference, Nagad transaction ID), and account balances.
• Device and technical data: IP address, browser type and version, operating system, device identifiers, time zone, and pages visited.
• Gameplay and behavioural data: betting history, game session durations, bonus claims, and responsible gaming settings you have configured.

We collect this information directly from you at registration, indirectly through your interaction with the platform, and automatically through cookies and similar tracking technologies.

How We Use Your Information

as999 processes your personal data for specific, legitimate purposes only. We do not sell your personal information to third parties. The primary purposes for which we use your data are:

• Account management: to register and maintain your as999 account, verify your identity, and process your login requests securely.
• Payment processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels, and to maintain accurate transaction records.
• Service delivery: to provide access to cricket betting, live casino, slots, crash, fishing games, and all other as999 gaming features.
• Regulatory compliance and fraud prevention: to verify that users meet the 21+ age requirement, to fulfil any applicable legal obligations, and to detect and prevent fraudulent, suspicious, or abusive activity.
• Responsible gaming: to monitor gameplay patterns and enforce responsible gaming tools such as deposit limits, session limits, and self-exclusion where applicable.
• Customer support and communications: to respond to your enquiries, resolve disputes, and send you important service-related notifications, promotions, or updates where you have consented to receive them.

Data Sharing and Disclosure

as999 does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own marketing purposes. We may, however, share your information in limited, necessary circumstances:

• Service providers: trusted third-party vendors (such as payment processors like bKash and Nagad, KYC verification services, and cloud hosting providers) who assist us in operating as999, subject to strict data processing agreements.
• Legal and regulatory bodies: if required by applicable law, court order, or regulatory directive, we may disclose your information to the appropriate authorities to the extent strictly necessary.
• Business transfers: in the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction, subject to equivalent privacy protections.

In all cases, we require any third party receiving your data to respect its security and to treat it in accordance with this Privacy Policy. No unauthorised disclosure will be made.

Cookies and Tracking Technologies

as999 uses cookies and similar technologies (such as web beacons and local storage) to remember your preferences, keep you securely logged in, analyse traffic patterns, and improve the overall experience on our platform. Cookies are small text files stored on your device by your browser.

You may configure your browser to reject cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain areas of as999, including the login process and personalised game recommendations.

Data Retention

We retain your personal data for as long as your account remains active and for such additional period as may be required by applicable legal or regulatory obligations. Account transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with standard financial record-keeping requirements. When your data is no longer needed, we securely delete or anonymise it so that it can no longer be linked to you.

Your Rights

As a user of as999, you hold the following rights with respect to your personal data:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right of rectification: if any information we hold about you is inaccurate or incomplete, you may ask us to correct it.
• Right to erasure: subject to applicable legal retention requirements, you may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected.
• Right to object: you may object to the processing of your personal data for direct marketing purposes at any time, and we will honour that request without charge.

To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within a reasonable timeframe in accordance with applicable data protection standards.

Security of Your Data

as999 employs a range of technical and organisational measures to protect your personal information against unauthorised access, accidental loss, destruction, or alteration. These measures include SSL/TLS encryption for data in transit, encrypted storage for sensitive data at rest, access controls restricting staff access on a need-to-know basis, regular security audits, and server infrastructure provided by reputable, certified hosting partners.

While we take every reasonable precaution to safeguard your data, no system can guarantee absolute security. We encourage you to choose a strong, unique password for your as999 account and to keep your login credentials confidential at all times. If you suspect any unauthorised access to your account, contact our support team immediately.

Third-Party Payment Processors

To process deposits and withdrawals, as999 works with third-party payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), and other partner institutions operating in Bangladesh. When you make a financial transaction, relevant payment data is transmitted to these providers in accordance with their own privacy policies and applicable financial regulations.

as999 does not store full payment card numbers, bKash PINs, or Nagad wallet PINs on its servers. We strongly recommend reviewing the privacy practices of each payment provider you use before linking their service to your as999 account.

Age Restriction and Child Safety

as999 is strictly an adults-only platform. All users must be 21 years of age or older to register and use our services. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has provided us with personal information or has registered an account, we will take immediate steps to delete that information and close the account. Parents and guardians are encouraged to use appropriate parental controls to prevent minors from accessing online gambling services.

Changes to This Privacy Policy

as999 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the features and functionality of our platform. When we make material changes, we will update the effective date at the top of this page and, where appropriate, provide additional notice (for example, via email or a prominent notice on the as999 website).

Your continued use of as999 after any such update constitutes your acceptance of the revised Privacy Policy. We therefore encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way as999 handles your personal data, please contact our support team. We aim to respond to all enquiries promptly. You can reach us at:

[email protected]